retail news
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Enhancing Customer Service with AI Technology
As a call center agent, your job is to provide excellent customer service and support cust…
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How Real Estate Occupancy Rate Impacts Customer Service
In any real estate business, occupancy rate is an important metric used to measure the suc…
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Contact Center Fraud: A Guide to Identification and Prevention
In today’s digital age, contact centers play a critical role in customer support, sales, a…
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Scaling Success: Call Center Solutions for Small Business Growth
In today’s highly competitive business landscape, efficient communication and exceptional …
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How Outdoor Equipment Stores Can Give Great Customer Service
In the exciting world of outdoor equipment retail, providing top-notch customer service is…
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The Evolutionary Wave: Six AI Customer Service Solutions Redefining CX
More and more companies are using AI tools to improve customer service and simplify their …
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10 Simple Ways to Make Your Customer Service Team More Approachable and Relatable
In today’s competitive business landscape, exceptional customer service can make all the d…
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Maximizing Digital Marketing ROI With Superior Customer Service
Are you ready to take your digital marketing campaigns to the next level? Every successful…
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The Role of Purchased Datasets in Customer Service Strategies
In recent years, the importance of effective customer service strategies has become increa…
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When Content Speaks the Language That Users Want, Then Their Experience Turns From Good to Great
Recently, Tridion’s partner Coreon GmbH convened with Tridion’s team to discuss and unders…