retail news

It is high time retailers modernise their software to optimise their operations and offer …

As we approach the golden quarter,Moritz Weisbrodt, Co-founder of Alaiko, reveals some key…

Customer engagement has become one of the most critical success factors for retailers look…

In an age where digital convenience is no longer a luxury but a basic expectation, the hot…

Mortgage customer relationship management (CRM) software is essential for any mortgage com…

Replacing five legacy systems delivers lower TCO, advanced contact centre features on-dema…

SAP CPQ improves sales performance via smart automation of custom-tailored pricing for mul…

When it comes down to nailing your customer service strategy, striking the right tone is e…

In the dynamic landscape of financial services, where numerous firms are vying for the sam…

Inbound call centers are crucial in any business as they serve as the first point of conta…