retail news
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Global Research Reveals 3 Ways to Make UK Agents More Impactful
Hybrid working and Artificial Intelligence (AI) are revolutionising the role of the agent …
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Jayride Review the Evolving Landscape of Travel: The Customer Experience
In an industry as dynamic as travel, customer service often serves as the linchpin for suc…
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How to Improve Your Company’s Customer Experience: A Guide for Managers
Customers have higher expectations than ever, and their satisfaction directly impacts your…
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AI Chatbots for Customer Service: Transforming Support with ChatInsight
Have you been waiting for the day you can scale up your customer service operations withou…
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HR Onboarding Tips for Successful Customer Service Teams
In customer service, employees are the face of the company and the effectiveness of the on…
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5 Ways Your Customers’ Data Can Be Breached and How to Protect It
If you want to understand how to protect your customers’ data and the most common threats …
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How to Deliver Outstanding Customer Experience in Media and Entertainment
The modern media and entertainment industry continually evolves, and customer experience i…
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Empowering Retail Staff: Training for Exceptional Customer Service
The “brick and mortar” retail sector operates in a challenging environment, especially as …
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Why Developing Versatile Skills is Key to Customer Service Excellence
You know that excellent customer service is the heart of any successful business. But have…
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Police Team Receive Customer Service Excellence Award
A FIRST FOR A FORCE…..Cleveland Police and Crime Commissioner Steve Turner with the Centre…