retail news
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Customer Service Trends in the Hotel Industry
As hospitality professionals, you’re likely aware that exceptional customer service is no …
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How an IT Help Desk Can Increase Internal Customer Loyalty
The role of an IT help desk extends far beyond troubleshooting technical issues. It serves…
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The Primacy Effect and Its Impact on Customer Service
First impressions are more than just fleeting moments—they’re foundational. The Primacy Ef…
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Customer Experience Trends in the Hospitality Industry
The hospitality industry continuously evolves, with customer expectations rising yearly.St…
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How To Enhance Your Property Management Services With Call Center Support
Building strong and healthy relationships with tenants is key to property management succe…
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Laser Cut Clarity: How Simplifying Our Order Process Improved Customer Satisfaction
In the fast-paced world of e-commerce, customer satisfaction is paramount. At MakerTable, …
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5 AI Trends Transforming the Future of Retail
Retail is changing at breakneck speed. Over the past few years, technological advancements…
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Customer Service Coaching: How to Develop, Motivate and Retain Your Employees
Why do people leave their customer service jobs? Even if they are well paid and have good …
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Unlocking the Power of Empathy: Addressing Vulnerability in the Contact Centre
I hosted a really thought-provoking panel discussion recently atSabio’s Disrupt eventin Lo…
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How Is AI Revolutionizing Customer Service? 6 Key Innovations Explained
As businesses increasingly turn to technology to enhance their operations, artificial inte…